Introducing an exclusive mentorship project designed specifically for those who want to start their own grooming salon and do it successfully on the first try. This project is the culmination of the transfer of our experience and knowledge accumulated during the opening and management of 11 salons.
DISCOUNTS TO
20%
for team training
1 place out of 3 left
Knowledge transfer for opening a grooming salon
Our mentorship provides you with the necessary knowledge and guidance to successfully launch your business. From planning the business model and choosing the ideal location for the salon to adjusting operations during and after the salon launch.
Design and decoration of the premises
Help in creating a professional well-thought-out interior that meets all the standards and needs of a modern grooming salon. Development of a concept for the location of equipment that will contribute to both the comfort of animals and their owners, as well as the convenience of groomers.
Compliance with all rules and regulations
We will teach compliance with all legal requirements and safety standards necessary for the operation of a grooming salon. Assistance in obtaining all necessary documentation.
Optimization of business processes
Manager and staff training including administration, customer service and HR management. Implementation of effective recording and accounting systems.
The training program for salon managers is conducted directly with the director of our salons and includes all key aspects of salon management. Training covers practical aspects of managing personnel, finances, client base, as well as business development and expansion strategies. The course focuses on real-life situations that managers face on a daily basis and provides the necessary tools to effectively solve potential problems. Each participant will receive in-depth knowledge on optimizing work processes and increasing the efficiency of the salon.
Choosing a room:
Rent or Own: Consider options based on availability of own or leased space. For your own premises, the number of legal complications is minimized.
Rental features: Importance of adequate location, availability of kitchen, bathroom, work desks. Negotiating utility payment terms to avoid unexpected costs.
Legal aspects of the lease:
Form of the contract: Advantages of signing a contract with the FOP due to the possibility of official payment and tax assessment. Consideration of the nuances of cooperation with individuals.
Important points of the contract: Inclusion of exact payment amounts, payment dates, conditions for changing the rent.
Communal issues:
Cost Adjustment: Details of compensation or billing. The importance of checking all conditions with a lawyer.
Business registration:
FOP: Choice of tax group, annual limits, terms of registration of employees.
Registration of KVED: Opening of codes of economic activity, allowing to conduct the relevant business.
Banking services and payment:
Terminal equipment: Requirements of the legislation of Ukraine regarding the installation of terminals for non-cash payments.
Alternative payment methods: Consideration of payment options through systems such as WayForPay, terminal, etc. Emphasis on the need to use FOP accounts for all transactions.
Comprehensive guide to running a grooming salon
Financial planning and accounting:
Do-it-yourself bookkeeping: Do-it-yourself bookkeeping, especially if the owner understands the basics.
Connecting an accountant: should you engage a professional accountant for filing reports, registering employees, paying salaries and taxes.
Legal support:
Necessity of a lawyer: Given the complexity of the law and its changes, having a lawyer will help to avoid legal mistakes and problems.
Market and competitor analysis:
Choosing a location: Studying the competitive environment, determining the price strategies of competitors for adequate positioning in the market.
Pricing and cost control:
Cost calculation: Importance of accurate calculation of cost of services for markup and determination of profitability.
Cost optimization: Strategies for reducing costs without compromising the quality of services and products.
Marketing and advertising:
Advertising Strategies: Using all available options from free to paid advertising to increase business visibility.
Specifics of outdoor advertising: Adaptation to local conditions and regulations depending on the area of location.
Customer experience and CRM systems:
Use of CRM: Demonstration of benefits of the system for managing the customer base, orders and interaction with customers.
The path of the check: Explanation of the importance of keeping documentation from the moment of interaction with the client to the fixation in the tax office.
Penalties and legal liability:
Avoiding fines: Consequences of violating tax laws, check issuance rules, and language regulations.
V.O.G DOG Academy offers a comprehensive training program for administrators, lasting 5 days and covering 30 hours of intensive classes. The program is designed to provide administrators with all the necessary knowledge and skills to effectively manage the workflow in the salon. Participants in the program will learn the basics of customer service, including the use of specialized software for recording and maintaining a customer base. The course also covers various scenarios of communication with customers, from receiving customers to solving difficult situations, emphasizing the importance of competent presentation of salon services.
Organization of customer records:
We will teach the administrator to record the client in any case, regardless of the situation, even if there are restrictions on time or masters. The administrator will know how to write to the master or beginner.
Cleanliness and atmosphere in the cabin:
We emphasize the importance of maintaining cleanliness in the cabin, the requirements for musical accompaniment and the need for a switched-on reception. The administrator will understand the importance of preparing the salon before opening.
Organization of work in the salon:
The administrator will learn to quickly adapt to the environment, effectively interact with the staff and ensure clear communication in the team. You will also familiarize yourself with the general rules of work in grooming salons.
Working with a computer and cash register:
The administrator will learn how to properly use a work computer, work with programs for recording clients, check work mail, cash register.
Communication and work tools:
The administrator will master working with Smartsender, Instagram, business suite, Viber and other work chats and phone. Learn to build dialogues with clients by phone, in messengers and in person, using prescribed scripts for various situations.
Familiarization with services and their features:
The administrator will study in detail all the services of the salon, including the difference between the types of complexes, what is included in the complexes, additional services (delay, additional payment for aggressiveness, others) and the rules for working with clients who have special requirements.
Discipline and Service Standards Control:
The administrator will learn how to monitor the compliance of the standards by the groomers, ensuring that each client receives the highest level of service and how to help the groomer in this or that situation. You will also learn how to process customer feedback, resolve conflict situations, and offer discounts or bonuses as needed.
Applications:
The administrator will learn the programs for work (Altegio, Phonet, Google Drive, Chek.boks), learn to keep records and make payments through them. Communication and work control through these tools will be practiced under supervision.
Practical work under supervision:
After learning all the basics, the administrator will work independently under the supervision of an experienced employee. In the process, facaps will be sorted out, errors will be analyzed and the correct steps will be determined to improve the workflow.
For groomers, we offer an extended training program at the V.O.G DOG Academy, which includes group classes with practice on different animals. The course covers important aspects of grooming of different breeds, giving each participant the opportunity to work individually with the animal. The program also covers standards of communication with clients, techniques of receiving clients, clarifying their needs and effectively offering services. All training is focused on the development of skills necessary for quality service and increasing customer satisfaction.
The possibility of additional training for an additional fee with a discount of 20% from the cost of training at our academy.
Cutting cats and dogs:
Students will learn the basic techniques of cutting different breeds of dogs and cats. They will learn grooming standards for popular salon breeds, including Yorkies, Maltese, Spitz and Poodles. Students will also get practice on at least 6 different breeds, giving them the opportunity to practice shearing techniques in real-world conditions.
Using grooming tools:
Grooming tools such as scissors, clippers, combs and other equipment will be studied in detail. We will teach you how to use these tools, as well as how to properly care for them, which will allow you to extend their service life. Students will also learn to choose quality inventory at an acceptable price, taking into account the individual needs of the salon.
Selection and use of animal cosmetics:
We will teach students how to choose the right cosmetics for the care of fur and skin of different breeds of dogs and cats. Students will learn how to work with premium cosmetics (BURBUR™, DAVIS™, ISLE OF DOGS™, ARTERO™, IV SAN BERNARD™), as well as how to choose individual care for each animal depending on the condition of the coat, skin type and other factors .
Communication with complex animals:
Studying the basics of animal psychology will allow students to work with animals that may exhibit aggression, fear, or other complex behavioral responses. We will teach how to ensure comfort for the animal during grooming, as well as how to reduce stress for the animal and avoid injury to yourself and the animal.
Safety during work:
Future groomers will learn basic safety rules when working with animals, including the use of special protective equipment and basic veterinary knowledge. This will help avoid injuries and health problems for both animals and groomers. An important emphasis will be placed on understanding the veterinary aspects of care in order to recognize signs of health problems in animals.
Hygienic procedures:
All stages of hygienic animal care will be studied - ear cleaning, claw trimming, dental care, bathing and hair drying. The course includes both theory and practice, giving you the opportunity to learn how to correctly perform these important procedures and ensure the comfort of animals during grooming.
Getting to know the basics of trimming (stripping):
Students will learn the technique of trimming (stripping), which is necessary for the care of breeds with hard wool, for example, terriers. This includes the removal of dead hair with special tools, which helps to maintain a healthy appearance of the hair and its structure. Practical classes will allow you to master this complex technique.
Practice on real models:
The student will have the opportunity to practice on live models. This includes a variety of dog breeds, which will provide an opportunity to try out different grooming and grooming techniques in real salon conditions. Practice starts from the first day of training, which provides 90% of the course time for practicing skills. Each student gets his own model animal to complete the tasks.
Training and certification:
After completing the training, students will have the opportunity to undergo a free internship at V.O.G DOG SALON partner salons, where they will be able to improve their skills in real conditions under the supervision of experienced groomers. Students are not limited in the time of internship, and upon completion, they will receive an international certificate confirming their qualifications and enabling them to work in grooming salons of any level.
*Each package clearly indicates the level of services, and you can choose the one that suits you best
your needs and goals.
*It is also possible to organize additional staff training, if separate ones will be carried out
services and customer orders, in accordance with separate agreements.
*At your request, it is possible to add or remove services, which will be additional
described in the contract and the cost of the package will be calculated.
Your mentors and teachers
Yana Honcharyk
Director of the company
Alina Ivanova
Curator of development
Ksenia Korneva
Brand manager
Angelica Dzuman
Academy teacher
Svetlana Horbach
Academy teacher
Racina Busko
Academy teacher
Iryna Ryabiko
Academy teacher
Karina Babko
Academy teacher
Arina Tkachenko
Academy teacher
Kateryna Dzyuba
Veterinary doctor
Diana Guz
Academy teacher
You will receive structured knowledge, total practice and experience of our entire team in all areas of the grooming salon.
1
Business classes with the director of the company
. 4-5 hours of lectures in Kyiv or online via Zoom
As a result
Participating in business classes with the company director will provide you with a unique opportunity to learn proven strategies and practices for running a successful business in the grooming industry. During 4-5 hours of our intensive lectures, which you can attend in person in Kyiv or online via Zoom, you will gain in-depth knowledge of management, marketing and optimization of business processes. These classes will help you improve your own leadership skills, develop a strategic plan for your own grooming salon, and ensure the sustainable growth and development of your business.
2
Support from our team 24/7 before the opening of the salon and 1 month after the opening of the salon
.
As a result
Thanks to the support of our team 24/7 before the opening of the salon and within a month after its launch, you will be able to confidently start your business and quickly solve any questions. You will have the opportunity to ask up to 5 questions daily, covering aspects of management, marketing and personnel, as well as questions that require advice from accountants, lawyers, technical specialists or programmers.
- Operational consultations for solving key business issues.
- Quick response to technical and organizational challenges.
- Deep analysis of work processes and recommendations for their improvement, which will help you avoid mistakes and make your business more efficient.
This constant support guarantees you a stable start and successful development of your salon.
3
Consultation on equipment
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As a result
You will receive detailed advice on the selection of equipment and tools necessary for the efficient operation of the salon. Our specialists will individually select the most appropriate tools, taking into account the specifics of the services you plan to provide. You will also receive recommendations for equipment selection, focusing on quality, reliability and optimal value, taking into account your needs and budget. For your convenience, we will provide you with a complete list of the necessary tools and equipment that will ensure the efficient and smooth operation of your salon, helping to avoid unnecessary costs and improve the quality of service.
4
Trial day as an assistant groomer
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As a result
A trial day in the role of a groomer's assistant will provide the client with a unique opportunity to deeply immerse himself in the working atmosphere of one of the leading grooming chains in Ukraine. This experience will allow you to understand the daily processes and challenges faced by industry professionals. You will gain the practical skills and knowledge required to work effectively in a salon, including customer interaction and animal care. This experience will be a valuable asset for running a grooming business, giving your employees confidence in their professional abilities. CRM and SmartSender setup help will ensure your business has access to modern tools to effectively manage your customer base and marketing campaigns. The implementation of these systems will allow the automation of many administrative processes, including the collection and analysis of customer data, scheduling appointments, keeping a history of interactions and sending personalized notifications. Also, thanks to effective information management, you will be able to respond more quickly to market needs and optimize your marketing strategies.
5
Training of one candidate for the position of groomer ("Master+" academy package)
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As a result
Training for groomers will provide participants with a comprehensive understanding of the day-to-day work of a groomer. Through this experience, students will learn to manage time effectively, use professional equipment and materials, and acquire the ability to properly communicate with clients and solve typical tasks. After completing the internship, each groomer will be able to perform all basic and more complex grooming procedures independently, which will significantly increase their professional confidence and readiness to work successfully in the industry.
6
Consultation on creating a price
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As a result
You will receive professional advice on creating a price list, in which we will help you develop a pricing strategy, taking into account the specifics of your services, market competition and the needs of the target audience. Thanks to our detailed market analysis, you will be able to independently set competitive prices that will be profitable for your business and attractive to customers. This will give you a clear understanding of how to effectively create a price list for the successful development of your salon.
7
Departure of the mentor and TOP groomer for the opening of the salon
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As a result
Spending 5 days with our experienced specialists will help ensure a soft launch of your business, setting up all work processes and optimizing customer service. This approach will allow you to receive professional recommendations and corrections from industry experts, which will significantly increase the efficiency of the salon and reduce the possibility of errors in the initial period. As a result, your salon will be able to stabilize its activities faster and ensure a high level of customer satisfaction from the very beginning, which will contribute to a positive image and successful business development.
8
Manager training (3 days)
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As a result
The client will receive a three-day manager training course covering all key aspects of salon management. The program will help the manager acquire the necessary skills to effectively manage operational processes, work with personnel and interact with customers. In the course of training, the manager will learn how to ensure a high level of service and stable operation of the salon. Thanks to this training, the manager will get a clear understanding of business processes, which will contribute to the stable development and success of your salon.
9
Package of documents "Groomer's Standard"
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As a result
Obtaining the "Groomer's Standard" package of documents will allow your salon to meet all the necessary quality and safety standards established in the industry. This package includes a variety of templates, procedures, protocols and guidelines to help standardize work processes and ensure consistency and high quality of services. Using these documents in your salon will facilitate the training of new employees and help maintain high standards of hygiene and customer service. This implementation of professional standards will help to increase the trust of customers and strengthen the reputation of your business as a reliable and high-quality provider of grooming services.
10
"Administrator's Standard" document package
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As a result
You will receive a package of documents "Administrator's Standard", which includes clear instructions and recommendations for organizing the work of the salon administrator. This package will help set up work processes in accordance with high quality standards, ensure effective interaction with customers and staff, and also help maintain order and discipline in the salon. The documents include detailed scripts for communicating with customers, instructions for record keeping, cash operations and program management, which will allow administrators to work in a coordinated and professional manner. This guarantees the stable operation of the salon and an increase in the level of service.
11
Consultation on hiring employees (selection criteria)
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As a result
As a result of the consultation on the recruitment of employees, the client will receive a clear understanding of the key criteria for the selection of personnel, in accordance with the specifics of his salon. We will provide recommendations on effective methods of search, selection and evaluation of candidates, which will help to form a professional team. This will allow the client to create a strong team that will contribute to the development of the salon and provide a high level of customer service, which is important for the success of the business.
12
Salon administrator training in Kyiv with a senior company administrator in real working conditions (5 days)
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As a result
As a result of training, you will receive an administrator who knows how to organize customer registration, maintain cleanliness and order in the salon, work with Altegio and Phonet programs, as well as competently communicate with customers. The administrator will be trained to effectively work with the services of the salon, manage cash operations and quickly process customer requests, which will ensure the stable operation of the salon.
13
Assistance in drawing up a lease agreement and documentation
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As a result
Getting help with paperwork, including drafting a lease and other legal matters via Zoom will ensure that all aspects of your business are handled correctly and efficiently. This support will help you avoid common mistakes and potential legal problems that often arise when starting a new business. Thanks to qualified legal assistance, you will be able to concentrate on the development of your business, being sure that all your actions comply with the law. This preparation will also save you time and resources, minimizing risks and providing peace of mind that your grooming salon is legally compliant.
14
Two-day master class from V.O.G DOG Academy teachers
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As a result
Participating in two-day master classes from the best grooming company in Ukraine, V.O.G DOG ACADEMY, right at the start of your salon's work will significantly increase its reputation in your city. These intensive sessions will provide an opportunity to interact with leading experts in the field, learn advanced techniques and techniques in animal care. Thanks to the latest practices that you will implement in your work, you will not only increase the quality of services, but also provide your salon with a high level of customer satisfaction and an excellent reputation from the very opening.
15
Setup or assistance in setting up the CRM system and SmartSender (depending on the selected package)
.
As a result
Help with setting up CRM and SmartSender will provide your business with access to modern tools to effectively manage your customer base and marketing campaigns. The implementation of these systems will allow the automation of many administrative processes, including the collection and analysis of customer data, scheduling appointments, keeping a history of interactions and sending personalized notifications. Also, thanks to effective information management, you will be able to respond more quickly to market needs and optimize your marketing strategies.
16
Good discounts on equipment and products for work
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В результаті
These special offers will allow you to provide your salon with the most modern equipment and quality materials at more affordable prices. As a result, you will be able to reduce the initial costs of starting and operating the salon, as well as improve the quality of the services provided.
1
Individual business classes:
Each package includes business classes with the director of the company, which can be held both in person in Kyiv and online via Zoom. This provides flexibility in learning and access to professional knowledge from anywhere in the world. Classes cover from 4 to 5 hours of lectures.
2
Practical experience through internship:
Mentoring programs include trial days as an assistant groomer and internships at the V.O.G DOG academy and salons. This gives an opportunity to immerse yourself in the working atmosphere, understand the daily tasks of groomers and administrators, and also gain real experience of working with customers.
3
Support and consultations:
Mentoring includes active support from the academy team. Such support ensures that each customer will receive the necessary assistance in solving current issues.
4
Additional resources and discounts:
Mentoring clients receive discounts on professional equipment, cosmetics and software necessary for work. Master classes and additional classes are also offered to improve skills and expand knowledge in the field of grooming.
Our team is happy to see clients with different levels of training, including those who are just starting their journey in the world of grooming. We understand that everyone has to start their journey at some point, and V.O.G DOG Academy provides everything necessary so that everyone, regardless of their experience, can develop and become a professional in this field. For this, we have developed as many as three Mentorship packages, so that everyone can choose the help they need.
For clients without previous experience and understanding whether they need it, we offer "Lite" - a package that covers basic services, which includes a business lesson and a trial day as an assistant groomer: immersion in the working atmosphere and a tour of the salons. This will provide you with the solid foundation you need to make a decision.
For those who already have experience in grooming or have decided, we offer more complex assistance packages that significantly expand the scope of knowledge and skills through an in-depth study of all the processes that take place in grooming salons from A to Z. Our programs are designed to to stimulate professional development at every stage of planning, design, preparation for opening and setting up the most operational work when opening your salon.
In addition, regardless of the selected assistance package, each Mentorship client will receive individual attention from our team. This guarantees that each training participant will receive the necessary knowledge and achieve the set goal.
1 place out of 3 left
The number of applications is limited!
We work from Mon-Fri, 10:00-19:00 Kyiv time.
Start developing your business now, and pay in installments. Comfortable installment format.
*The maximum discount can be obtained only for team training!
Discounts up to
20%
to study*
How to pay in installments?
What qualifications do the mentors who work at V.O.G DOG Academy have?
Our mentors are experienced professionals with many years of experience in the grooming industry and salon management. They regularly undergo additional training to ensure the highest level of customer training.
Is it possible to get an individual training schedule?
Yes, we are flexible about the training schedule and can adapt it according to your needs and circumstances to ensure the most convenient and effective help in opening your business.
Is there support after the end of the monthly period under the Standard and Premium packages?
After the one-month support period ends, customers can opt for additional support for an additional fee. We'll offer a variety of support options so you can continue to receive help as your business grows.
What are the payment options for mentoring packages?
We will consider any option you suggest. We will discuss payment details individually.
Does the academy have continuing education or certification programs for experienced groomers?
Yes, we offer a variety of programs for groomers who want to upgrade their skills, gain new certifications, or specialize in certain aspects of grooming. In addition, the continuation of training of your groomers will be carried out at a 20 percent discount from the cost of training in our academy.
Do you incorporate the latest trends and innovations in the grooming industry into your training programs?
Our academy works closely with leading industry experts and regularly updates training programs to include the latest techniques and products. We ensure that our students are always aware of the latest trends and can apply modern techniques in their work.
Do you offer any support or resources for graduates after they graduate?
Yes, we give our graduates access to our alumni group, exclusive resources, workshops. In addition, graduates can use our consulting support to solve practical problems and further development.
How much should be invested in opening a grooming salon?
The amount of investment in opening a grooming salon can vary significantly and depends on several factors: the cost of renting a room, the choice of equipment, the number of jobs and other features of our business. We look at each project individually and help determine the exact costs for your salon based on your needs and capabilities.
What kind of income can you get from a grooming salon?
Grooming salon income can vary greatly depending on how you organize your business. With a sufficient flow of customers and quality services, your salon can become a stable source of income. In addition, seasonality plays a role in grooming — the demand for services often increases during certain periods. We will help you create a growth strategy that will allow you to effectively scale your business and maximize profits, regardless of the initial size of the salon.